Accessibility Statement

Last updated: April 2026

1. Our Commitment

Bathroom 104 Ltd is committed to making our website bathroom104.com accessible to the widest possible audience, regardless of ability or technology. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 to at least Level AA standard.

2. What We Have Done

We have taken the following steps to improve the accessibility of our website:

• Provided descriptive alt text for all images across the site
• Used a clear heading hierarchy (H1, H2, H3) to structure content logically
• Ensured all interactive elements are accessible via keyboard navigation
• Added visible focus indicators to all links, buttons and form fields
• Included a "skip to main content" link for keyboard users
• Used semantic HTML elements (main, nav, header, footer, section) to improve screen reader navigation
• Added proper form labels to all contact form fields
• Added breadcrumb navigation to help users understand their location within the site
• Used sufficient colour contrast between text and background colours
• Ensured the website is responsive and usable across all screen sizes

3. Known Limitations

While we strive for full accessibility, we acknowledge the following areas where improvements are ongoing:

• Some older PDF brochures from third-party bathroom brands may not be fully accessible. We are working with our suppliers to obtain accessible versions where available.
• Some embedded third-party content (such as social media feeds) may not meet all accessibility requirements. These are controlled by the respective platforms.

4. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (including JAWS, NVDA, VoiceOver and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

5. Browser Compatibility

This website is designed to work with the latest versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6. Adjusting Your Settings

You can adjust the appearance of this website using your browser or device settings:

• Text size: use your browser's zoom function (Ctrl/Cmd + or -) to increase or decrease text size
• Colours: you can override our colour scheme using your browser or operating system's high contrast or dark mode settings
• Motion: if you prefer reduced motion, our website respects the "prefers-reduced-motion" setting in your operating system

7. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: info@bathroom104.com
Telephone: 01932 943096

We aim to respond to accessibility feedback within 5 working days.

8. Enforcement

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com or by calling 0808 800 0082.